I have been roasting my own coffee for years now and I will only order my green beans from Pre-Umber!
My beans arrive especially fast and I love that I can phone, chat or email with the staff at any time. The bean descriptions are very useful as well the very interesting information about the farms as well as their bean processing methods. I have tried many beans from around the world with them (with 'my go' search being chocolate!) and have never been dissapointed. Also, love that Jonathan and Meghan add a hand written note to all my orders, that gesture really makes my day when I receive my order. For me, there is nothing I would change and am looking forward to many more years of doing business with Pre-Umber.

The folks at Pre-Umber not only provide excellent coffee options for all of us coffee snobs…or connoisseurs, out there BUT also follow that up with unparalleled customer service. I had a recent shipment issue (thanks CP…) and without hesitation Jonathan had issued a replacement and I had a tracking number in my inbox before I was finished roasting my beans for my nightly after dinner espresso. That’s the sort of service that keeps customers coming back. Ideally you don’t have an issue with shipping, but if you do rest assured Jonathan and the team will be there to make sure you’re happy. 10/10 would recommend.

I have been roasting my own coffee for years now and I will only order my green beans from Pre-Umber!
My beans arrive especially fast and I love that I can phone, chat or email with the staff at any time. The bean descriptions are very useful as well the very interesting information about the farms as well as their bean processing methods. I have tried many beans from around the world with them (with 'my go' search being chocolate!) and have never been dissapointed. Also, love that Jonathan and Meghan add a hand written note to all my orders, that gesture really makes my day when I receive my order. For me, there is nothing I would change and am looking forward to many more years of doing business with Pre-Umber.

The folks at Pre-Umber not only provide excellent coffee options for all of us coffee snobs…or connoisseurs, out there BUT also follow that up with unparalleled customer service. I had a recent shipment issue (thanks CP…) and without hesitation Jonathan had issued a replacement and I had a tracking number in my inbox before I was finished roasting my beans for my nightly after dinner espresso. That’s the sort of service that keeps customers coming back. Ideally you don’t have an issue with shipping, but if you do rest assured Jonathan and the team will be there to make sure you’re happy. 10/10 would recommend.